Question and Answers

CSV import – Timeout or white screen

FAQ Toolbox

October 19, 2010

Importing a CSV will only time out or show a white screen if the hosting provider has set a timeout for script execution, this bascially means after 30 seconds your hosting will automatically stop the script for running.

If your importing a large file it can often take more than 30 seconds so you need to contact your hosting provider and ask them to increase the PHP max_timeout settings.

10 mins is best